FAQ's

 

Shipping Time and Delivery Expectations

Delivery times vary by brand. Some items ship on the same business day, while others may take an extra day or two. While delays are rare, we strive to deliver within 4-7 days. Anticipated longer shipping times are noted on the product page. We take pride in our swift processing, shipping, and dedicated customer service.

Payment Options

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and digital wallets like Apple Pay and Google Pay.

Return Policy

All purchases are covered by our 30-Day Money-Back Guarantee. For full details, please refer to our 30-Day Return Policy at the bottom of our website.

Cancellation Policy

Orders can be canceled for a full refund before shipment. To cancel, contact us immediately at support@TheSalonSelection.com. Once shipped, orders are subject to our 30-Day Return Policy.

Handling Damaged Products

Upon delivery, inspect items for any visible damage. If you notice or suspect damage, make a note on the delivery receipt. Should your items arrive damaged, email photos to support@TheSalonSelection.com for a prompt replacement or resolution.

Placing an Order

To order online, click "Add To Cart" on the product page and proceed to checkout. For phone orders, call (855) 515-0777 for a quick and secure checkout process.

Tracking Your Order

After ordering, you’ll receive an email with order and shipping details. Once shipped, a tracking number will be sent to you. If an item is out of stock, we will notify you within one business day. While we aim to maintain inventory, high demand may occasionally cause temporary stock issues.

Order Confirmation Email

Each order generates an email confirmation. Please save this email for future reference, and ensure your email address is accurate.

Sales Tax Information

As we are located in Delaware, we do not charge sales tax on any purchases.

Order Changes

To modify an order, email us at support@TheSalonSelection.com. We’ll adjust any price differences on your payment method or send a custom invoice. Changes can only be made before the order ships.

Contact Information

For assistance with your order, contact us at support@TheSalonSelection.com or call (855) 515-0777.